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1. What do you sell exactly ? Do you sell printed t-shirts or only graphic design?

We just sell graphic design files for t-shirts and not any printed t-shirts. That means we sell only digital goods as graphic files for tshirts  in Adobe Ai , eps or Psd formats and not selling any printed t-shirts.

2. Are we allowed to print your designs on T-shirts?

Yes , of course . you can print our desings on your T-shirts or on your clients unlimitedly.
You are ALLOWED to:
1-Use our designs for multiple times , with out time limitation: no limit , No time limit on when the buyer can use a file.
2-Use non-exclusvie that means no one can have exclusive rights of a Royalty-free file .
3-Use our designs with out a limited edition print run : unlimited (Print our designs in an UNLIMITED number of copies)

You are NOT ALLOWED to:
1-Resell our designs in digital format (as a digital goods) exactly as it is shown on our site
2-Transfer our designs to other printing sites or companies that can use the graphics for commercial
use (for example: Spreadshirt , Spreadshop , Creativemarket ,Graphicriver , etc. , the global markets for digital assets in T-shirt and graphic design industry)
. In other words , you are not allowed to redistribute, resell, lease, license, sub-license the designs (that purchased from on another online stores as graphic files. You are allowed only to print designs and sell printed ones and not allowed to sell designs separately.

3. If I use your T-Shirt designs, can I then sell it through my own t-shirt?

Yes,you are allowed to print our design any where you want, otherwise , not allowed to use our designs to sell separetely as a graphic file for commercial use. You can use our designs on your printed t-shirts as many times you liked for Royalty free license.


4. I need exclusive design not a Royalty free one. Do you design my own design in exclusive license?

Yes. You can send us your datails to:  This email address is being protected from spambots. You need JavaScript enabled to view it.
We can give you our designs in exclusive license or create your own design.Just ask us to evaluate.  

5. Which programs do I need to use your t-shirt design files?

A:  You need a 7zip program to extract downloaded file(s). It is available for download at:
B:  To handle vector design files,  You need a vector program such as :
Adobe Illustrator CS5
or above vesion  ,  Corel Draw , Freehand  and Adobe Photoshop CS5+ for raster files.

6. What files do I get from your site after purchasing ? How do I get my files?

You should first create an account on our site (Sign Up) .Then continue your purchasing process . After purchasing via PayPal , you will be
redirected to download page on our site. You will receive a 7Zip file that including:

A. Your original purchased layered file in Ai , esp or psd format
B. A license file in PDF format for file
C. A set of preview images of file
D. Any other stuff (if included in the package - it mentioned in details of design)

 Also , details of your purchasing will be sent to your email including download link again. If you have any issues or need more help or details
about this process , do not hesitate and ask us :  This email address is being protected from spambots. You need JavaScript enabled to view it.

7. How can we make the Secure payments? What payment gateway do you support?

It is very simple; the payments can be made SECURE PAYMENT through PayPal (visa, master credit card., etc). You don’t need have a Paypal account. If you are in a country that PayPal does not support you , don't worry . Please ask us to give you another
payment instead of PayPal.  Just tell us: This email address is being protected from spambots. You need JavaScript enabled to view it.

8. Do you send us an invoice for my purchase ?

Yes. An invoice give you through PayPal payment and another sent you via email after purchasing including full details.

9. After purchasing I found that your design does not fit my inquiry. Do you accept request a refund ?

Since is offering non-tangible digital goods , we do not issue refunds after the payment is made.


10. I need more detail about your license. How can I get?

Please see here for more details:   License

 11. Are you a design firm? Which country are you located?

Yes. ZandArtwork studio is a creative graphic design firm based in Ankara , Tyurkey   (see here for more datails : About Us ) . We have started our online design resource markets for professionals since 2013, that is a part of our online markets .

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